Hello, I'm Devon, Your Dedicated Virtual Assistant for Mental Health Practices
With nearly 20 years of experience in customer and business support services, I’m excited to bring my skills to your private practice. I specialize in supporting solo clinicians and small mental health practices, providing reliable administrative support tailored to your needs. My goal is to ease the burden of day-to-day administrative tasks, helping you stay organized and focused on what matters most—providing excellent care to your clients.
What Can I Do For You?
Whether you need help with administrative tasks, client communications, scheduling, or day-to-day practice needs, I’m here to handle the behind-the-scenes work so you can spend less time managing your practice and more time focusing on your clients.
Administrative Assistance
Providing reliable administrative support with calendar management, scheduling, email management, and process organization to help keep your practice running smoothly and efficiently.
Client Support
Supporting a smooth client experience through new client onboarding, follow-ups, providing information, and addressing non-clinical questions or concerns in a timely and professional manner.
Claim Reconciliation
Keeping payment records accurate and up to date, ensuring payments are properly accounted for while researching rejected, denied, or pending claims and payments.
Claims/Billing
Supporting the claims and billing process by preparing and submitting insurance claims, following up on denied claims for resubmission, and assisting with invoicing and payment collection.
Credentialing
Assisting mental health providers with the credentialing and enrollment process by preparing and submitting required documentation to insurance companies and helping ensure applications are completed accurately and efficiently.
Intake & Referrals
Providing organized support with new client inquiries, intake paperwork, referrals, and initial scheduling to help ensure a smooth onboarding process and keep your practice running efficiently.