Hello, My name is Devon
and I'm your Skilled Mental Health Virtual Assistant.
With about 20 years of experience in customer and business support services, I am thrilled to offer my expertise and knowledge in assisting your small business. Specializing in supporting mental health professionals, my goal is to provide ease to your day so you can take care of your beloved clients.
What Can I Do For You?
From customer support to administration to writing, I am ready to offer help where you need it most so you can focus on what you truly enjoy — working with your clients!
Administrative Assistance
Offering administrative support to aid with tasks such as calendar management, scheduling, e-mail management, and streamlining processes.
Client Support
Onboarding new clients, following up with clients, providing information as needed, and resolving customer issues in a timely manner.
Payment Reconciliation
Maintaining data to ensure all payments have been accounted for and researching any rejected or pending payments.
Claims/Billing
Providing the necessary information to submit a claim to insurance for adjudication. Following up on denied claims for resubmission. Invoicing and collecting payments.
Credentialing
Submitting the necessary documentation for mental health providers to become certified to administer services and receive payment through insurance.
Content Writing
Creating unique and captivating material for mental health professionals to connect with their audience via websites, blogs, newsletters, and other sources.